Privacy Policy
Effective January 1, 2026
K&L Chula Vista Concrete & Masonry, chulavistaconcreteandmasonry.com, team@chulavistaconcreteandmasonry.com
Who this policy covers
This policy explains how K&L Chula Vista Concrete & Masonry handles the information you share with us through this website. We're a masonry contractor in Chula Vista, CA, and we collect only what we need to answer your questions, give you an estimate and do the work you hire us for.
It applies to every page of our site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our about page has that.
What information we collect
When you fill out our contact form, we collect what you type into it, which is usually your name, phone number, email address, the address of the job and a description of the work you need. You may also choose to send photos of the wall, chimney or patio you'd like us to look at.
When you call us at (619) 257-1054 or email us, we keep the details you give us so we can follow up and schedule your estimate.
Like most websites, ours collects some information automatically when you visit, such as your browser type, the device you're using, the pages you view, how long you stay and the general area you're browsing from. This comes from analytics tools and cookies, and it doesn't tell us your name unless you give it to us.
How we use cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. We use them, along with analytics tools, to see which pages people read and where the site could be clearer, so we can keep it useful.
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to your request, set up and carry out your estimate, schedule and complete your job, send invoices and answer questions after the work is done.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
Our contact form runs through an outside form service, so what you enter is passed through that service to reach us. We may also share information with the people and tools that help us run the business, such as our crew, suppliers for your job, or our accounting and phone services, and only as much as they need to do that part of the work. We'll also share information if the law requires it.
How long we keep it
We keep your contact details and job records for as long as we need them to finish your project, stand behind our work and keep the business and tax records the law expects us to keep.
If you reached out but never hired us, we keep your details only as long as they're useful for following up on that request. When we no longer need information, we delete it or remove anything that identifies you.
How we protect it
We take reasonable steps to keep your information safe, and only the people who need it to serve you can see it. No website or email system is perfectly secure, so we can't promise that information sent online will never be intercepted, but we work to keep the risk low.
Your rights over your information
You can ask us what personal information we have about you, ask us to correct anything that's wrong, and ask us to delete it. We'll do that unless we have to keep a record for a legal or business reason, and if so, we'll tell you why.
California residents have specific rights under state privacy law, including the right to know what personal information a business collects and how it's used, the right to ask for deletion, and the right not to be treated differently for using those rights. Because we don't sell personal information, there's nothing you need to opt out of.
To make a request, reach us through our contact page or call (619) 257-1054. We may ask you to confirm a few details so we know the request is really from you.
Children's privacy
Our site is meant for adults planning work on their home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the day it's posted.
How to raise a privacy concern
If you have a question or a concern about how K&L Chula Vista Concrete & Masonry handles your information, tell us and we'll look into it. You can send a message through our contact page or call (619) 257-1054, Mon–Fri: 8 AM–9 PM, Sat–Sun: 6 AM–9 PM, and we respond within 1 business day.